Privacy Policy

1) Information about the data controller collecting personal data and contact details

1.1 Thank you for visiting our website and your interest in our company. Below we provide information about how we deal with your personal data when using our website. Personal data refers to all data that can identify you personally.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is BCS UG (limited liability), Andreasstrasse 5, 59929 Brilon, Germany, Tel .: + 49- (0) 2961 / 91091-0, Fax: +49 - (0) 2961 / 91091-99, email: sales@bcs-computer.com. The person responsible for the processing of personal data is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data.

1.3  For security reasons and to protect the transmission of personal data and other confidential information (e.g. orders or enquiries to the data controller), this website uses SSL and TSL encryption. An encrypted connection can be identified by the character sequence “https://” and the lock symbol in your browser title.

2) Data collection when visiting our website

If you use our website purely for information, i.e. you do not register or transmit information in any other way, we only collect the data that your browser transmits to our server (so-called “server logfiles”). When you call up our website we will collect the following data that we require from a technical point of view to display our website to you:

  • The website visited
  • Date and time of accessing the website
  • Volume of data transmitted in bytes
  • Source/reference from where you accessed the website
  • Browser used
  • Operating system used
  • IP address used (anonymous if applicable)

The data is processed in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disseminated or used in any other way. However, we reserve the right to check the server logfiles retrospectively if there is concrete evidence of unlawful use.

3) Cookies

We use so-called cookies on various pages to make the user experience attractive and enable the use of certain functions. Cookies are small text files which are stored on your end device. Some of the cookies we use will be deleted at the end of the browser session, i.e. after you close your browser. These are so-called session cookies. Other cookies will remain on your end device and enable us or our partner companies (third party cookies) to recognize your browser when you next visit our website (persistent cookies). If cookies are set, they will collect and process certain user information individually, such as browser and location data as well as IP address values. Persistent cookies will be deleted automatically after a specified period; this can vary depending on the cookie.

If individual cookies that we have implemented are also used to process personal data, this data will be processed in accordance with Article 6(1)(b) GDPR to either perform the contract, or, in accordance with Article 6(1)(f) GDPR, to safeguard our legitimate interests in the best possible functionality of our website as well as a user-friendly and effective experience of your visit.

We may work together with advertising partners that help us to make our internet offering more interesting for you. For this purpose and in this case, cookies from partner companies (third party cookies) will also be stored on your hard drive when you visit our website. Where we work together with the above-mentioned advertising partners, you will be informed in the subsequent paragraphs individually and separately about the use of such cookies and the extent of the information collected.

Please note that you can set your browser such that you will be informed about cookie settings and can decide individually which cookies to accept or can reject the acceptance of cookies in certain cases or in general. Each browser manages cookie settings in different ways. This is described in the Help menu of each browser,which also provides an explanation how you can change your cookie settings. You can find this information for the respective browsers under the following links:

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Please note that the functionality of our website may be restricted if you reject cookies.

4) Contacting us

 When contacting us (e.g. via contact form or by email) personal data will be collected. Which data are collected when completing a contact form, can be seen in the respective contact form. These data are solely stored and used for the purpose of answering your enquiry and for making contact as well as the associated technical administration. The legal basis for processing these data is our legitimate interest in answering your enquiry in accordance with Article 6(1)(f) GDPR. If you contact us for the purpose of concluding a contract, Article 6(1)(b) GDPR provides an additional legal basis for processing your data. Your data will be deleted after processing your enquiry has been concluded. This is the case when circumstances indicate that the matter in question has been concluded and resolved and if there is no legal obligation to retain the data.

5) Registration with the portal or forum

You can register on our website by providing personal data. Which personal data are processed for the registration results from the input mask that is used for the registration. We use the so-called double opt-in procedure for registration. H. Your registration is only complete if you have previously confirmed your registration via a confirmation email sent to you for this purpose by clicking on the link contained therein. If you do not receive your confirmation within 24 hours, your registration will be automatically deleted from our database. The specification of the aforementioned data is mandatory. You can provide all further information voluntarily by using our portal.

If you use our portal, we will save your data required to fulfill the contract, including any information on the method of payment, until you finally delete your access. Furthermore, we save the voluntary data you provide for the time you are using the portal, unless you delete them beforehand. You can manage and change all information in the protected customer area. The legal basis is Article 6 Paragraph 1 lit. f GDPR.

In addition, we save all content published by you (such as public contributions, pin board entries, guest book entries, etc.) in order to operate the website. We have a legitimate interest in providing the website with complete user-generated content. The legal basis for this is Art. 6 Para. 1 lit. f GDPR. If you delete your account, your public statements, especially in the forum, will remain visible to all readers, but your account will no longer be accessible. In this case, all other data will be deleted.

6) Use of customer data for direct advertising

6.1 Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Mandatory information for sending the newsletter is your e-mail address alone. The specification of further data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can unsubscribe from the newsletter at any time via the provided link in the newsletter or by sending a message to the person named above. After the cancellation, your e-mail address will be deleted immediately in our newsletter distribution, as far as you have not expressly consented to further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement ,

6.2 Newsletter dispatch via rapidmail

The dispatch of our E-Mail-Newsletter takes place via the technical service provider rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg ("rapidmail"), to which we pass on your data provided during the newsletter registration. This transfer is made in accordance with Art. 6 para. 1 lit. f DSGVO and serves our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. The data entered by you in order to receive the newsletter (eg e-mail address) will be stored on the servers of rapidmail in Germany.

rapidmail uses this information for the dispatch and statistical evaluation of the newsletter on our behalf. For the evaluation, the e-mails sent include so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. This will determine if a newsletter message has been opened and which links may have been clicked. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (eg purchase of a product on our website) has taken place after clicking on the link in the newsletter. In addition, technical information is collected (eg time of retrieval, IP address, browser type and operating system). The data are collected exclusively pseudonymized and are not linked to your other personal data, a direct personal reference is excluded. This data is for statistical analysis of newsletter campaigns only. The results of these analyzes can be used to better tailor future newsletters to the interests of the recipients.

If you want to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

We have concluded a contract processing contract with rapidmail, in which we commit the rapidmail to protect the data of our customers and not to pass them on to third parties.

You can read more about the privacy of rapidmail in the privacy statement of rapidmail: https://www.rapidmail.de/datenschutz

7) web analytics services

– Matomo (formerly Piwik)
This website uses the web analysis service software Matomo (www.matomo.org), a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo") on the basis of our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes in accordance with Article 6 (1) (f) GDPR data is collected and stored. Pseudonymised usage profiles can be created and evaluated from this data for the same purpose. Cookies can be used. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. The data collected using Matomo technology (including your pseudonymised IP address) is processed on our servers.
The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.
If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and use for the future at any time with a mouse click. In this case, a so-called opt-out cookie is stored in your browser, with the result that Matomo does not collect any session data. Please note that if you completely delete your cookies, the opt-out cookie will also be deleted and you may have to reactivate it.
As far as is legally required, we have obtained your consent to your data being processed as described above in accordance with Article 6(1)(a) GDPR. You can withdraw your consent at any time with future effect. To exercise the withdrawal of your consent, please refer to the option for exercising an objection as detailed above.

8) Use of a live chat system

Own live chat system
On this website, for the purpose of operating a live chat system that serves to answer live inquiries, your communicated chat name and your communicated chat content are collected as data and saved for the course of the chat. The chat and your specified chat name are only saved in the so-called RAM (Random Access Memory) and deleted immediately as soon as we or you have ended the chat conversation, but no later than 2 hours after the last message in the chat history. Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies enable the website visitor's Internet browser to be recognized in order to ensure that the individual users of the chat function on our website are differentiated.
If the information collected in this way is personally identifiable, processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes.
In order to avoid the storage of cookies, you can set your internet browser so that in future no cookies can be stored on your computer or cookies that have already been stored will be deleted. Disabling all cookies can, however, mean that the chat function on our website can no longer be carried out.

9) Tools and miscellaneous

Applications for job advertisements by email

On our website, we are currently advertising vacancies in a separate section, to which interested parties can apply by e-mail to the contact address provided.

In order to be included in the application process, applicants must provide us with all the personal data required for a well-founded and informed assessment and selection together with the application by email.
The required information includes general information about the person (name, address, telephone or electronic contact options) as well as performance-specific evidence of the qualifications required for a job. If necessary, health-related information is also required, which, in the interest of social protection, must be given special consideration in the person of the applicant in terms of labor and social law.

The respective job advertisement shows which components an application must contain in individual cases in order to be considered and in which form these components are to be sent by email.

After receipt of the application sent using the specified email contact address, we will save the applicant data and evaluate it exclusively for the purpose of processing the application. For any queries that arise in the course of processing, we use either the e-mail address provided by the applicant with his application or a specified telephone number.

The legal basis for this processing, including the establishment of contact for queries, is Article 6 (1) lit. b GDPR (for processing in Germany in conjunction with Section 26 (1) BDSG), in the sense of which going through the application process is considered to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9 para. 1 DSGVO (eg health data such as information on the severely disabled property) are requested from applicants in the context of the application process, the processing is carried out in accordance with Art. 9 para. 2 lit. b. DSGVO, so that we can exercise the rights arising from employment and social security and social protection legislation and fulfill our obligations in this regard.

Cumulatively or alternatively, the processing of the special data categories may also be based on Art. 9 para. 1 lit. h DSGVO if it is used for health or occupational health purposes, for assessing the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector or for the administration of systems and services in the health or social sector he follows.

If the applicant is not selected in the course of the evaluation described above, or if an applicant withdraws his application prematurely, his data transmitted by email and all electronic correspondence including the original application email will be deleted after a corresponding notification after 6 months at the latest. This time limit is based on our legitimate interest in answering any follow-up questions to the application and, if necessary, in being able to meet our obligations to provide evidence from the regulations on equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6 Para. 1 lit. b GDPR (for processing in Germany in conjunction with Section 26 (1) BDSG) further processed for the purpose of carrying out the employment relationship.

10) Rights of the data subject

10.1  The effective data privacy law gives you comprehensive rights of the data subject (rights to access and intervention) towards the data controller with regard to the processing of your personal data. These are dealt with below:

  • Right to access by the data subject in accordance with Article 15 GDPR: You have, in particular, the right to obtain information about the personal data processed by us, the purposes of the processing, the categories of the personal data processed, the recipients or categories of recipient to whom the personal data have been disclosed, the envisaged storage period or the criteria used for determining the storage period, the right to request rectification, erasure, restriction of processing, the right to object against the processing, to lodge a complaint with a supervisory authority, the source of your personal data if these were not collected from you by us, the existence of automated decision-making, including profiling and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you, and your right to be informed of the appropriate safeguards pursuant to Article 46 GDPR where personal data are transferred to a third country;
  • Right to rectification in accordance with Article 16 GDPR: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you and/or to have incomplete personal data stored about you by us completed;
  • Right to erasure in accordance with Article 17 GDPR: You have the right to obtain the erasure of your personal data if the conditions of Article 17(1) GDPR apply. This right shall not apply to the extent that processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defence of legal claims;
  • Right to restriction of processing in accordance with Article 18 GDPR: You have the right to obtain restriction of processing your personal data so long as the accuracy of the personal data contested by you is verified, the processing is unlawful and you oppose the erasure of your personal data and request the restriction of their use instead, if you require your data for the establishment, exercise, or defence of legal claims once we no longer need this data for the purposes of the processing, or if you have objected for reasons of your specific situation as long as the verification whether our legitimate grounds are overriding has not been established;
  • Right to notification in accordance with Article 19 GDPR: If you have exercised the right of rectification, erasure, or restriction of processing towards the data controller they are obliged to inform each recipient to whom your personal data have been disclosed of the rectification, erasure, or restriction of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients.
  • Right to data portability in accordance with Article 20 GDPR: You have the right to receive your personal data, which you have provided to to us, in a structured, commonly used, and machine-readable format or request the transmission to another data controller as long as this is technically feasible;
  • Right to withdraw your consent in accordance with Article 7(3) GDPR: You have the right to withdraw the consent you gave once to the processing of data at any time with future effect. In the event of a withdrawal of consent we will erase the affected data immediately as long as further processing cannot be supported by a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
  • Right to lodge a complaint in accordance with Article 77 GDPR: If you consider that the processing of personal data relating to you infringes GDPR, you - without prejudice to any other administrative or judicial remedy - have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.

10.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA WITHIN A BALANCING OF INTERESTS AND BASED ON OUR OVERRIDING LEGITIAMTE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH FUTURE EFFECT FOR REASONS EMANATING FROM YOUR SPECIFIC SITUATION.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT WE WILL TERMINATE PROCESSING THE RELEVANT DATA. WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING PRIVILEGED REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING PURPOSES AT ANY TIME. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT WE WILL TERMINATE PROCESSING THE RELEVANT DATA FOR DIRECT ADVERTISING PURPOSES.

11) Storage period of personal data

The storage duration of personal data is determined by the respective legal framework, the processing purpose, and - where appropriate - additionally by the respective legal retention period (e.g. retention periods pertaining to commercial or tax legislation).

When processing personal data based on an explicit consent in accordance with Article 6(1)(a) GDPR this data will be stored until the data subject withdraws their consent.

If legal retention periods exist for data that have been processed within transactional or transactional-similar obligations on the basis on Article 6(1)(b) GDPR, these data will be routinely erased after expiry of the retention period provided they are no longer required for the fulfilment or initiation of a contract and/or no legitimate interest on continued storage continues from our side.

When processing personal data on the basis of Article 6(1)(f) GDPR we will store these data until the data subject exercises their right to object in line with Article 21(1) GDPR, unless we can prove compelling privileged reasons for processing that override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defence of legal claims.

When processing personal data for the purpose of direct advertising on the basis of Article 6(1)(f) GDPR these data are stored until the data subject exercises their right to object in line with Article 21(2) GDPR.

If any other information of this declaration about specific processing situations does not result in any other outcomes, stored personal data will be erased when they are no longer required for the purposes for which they were collected or processed in any other way.